Prov Inc
Sandy, UT, USA
Pay: $18.00 - $22.00 per hour
This is an exciting opportunity for a Quality Assurance Analyst to join our team. We offer competitive compensation, comprehensive benefits package, and a supportive work environment. If you are passionate about ensuring the quality of customer support and enjoy working in a collaborative team environment, we would love to hear from you.
Successful candidates have keen attention to detail with strong analytical and problem-solving skills.
Principal Duties and Responsibilities:
Assist in development of quality monitoring and reporting.
Plan, schedule, document and perform internal quality/process audits to identify training opportunities for performance improvement.
Work with all functional areas to resolve quality issues and ensure compliance with company standards. Review, analyze, and report on quality performance.
Strong written and verbal communication skills for communicating with both internal and external customers....